KNOWLEDGE PLATFORM · BY OPTIMIZIT AI

Your knowledge.
Accessible. Verifiable.
At work.

Refeo turns procedures, manuals, and technical sheets into a knowledge assistant that answers from your sources and helps teams learn while they work.

CONÇU POUR ÊTRE
SOURCESapproved and visible
LIMITSclear and responsible
HUMANescalation at the right time

/ HOW REFEO HELPS

Turn documentation
into living knowledge.

Refeo helps teams find, understand, and apply procedures, manuals, and technical sheets. Every answer shows its source and identifies when a human expert is needed.

01

Find

Ask a question in your own words and find useful information without knowing the document’s exact name.

02

Verify

Every important answer links back to the approved source for immediate validation.

03

Pass it on

Documented knowledge supports onboarding, training, and growing team autonomy.

04

Escalate

When documentation is insufficient, Refeo says so and directs the person to a human expert.

/ LEARNING IN THE FLOW OF WORK

Train faster.
Preserve knowledge longer.

Refeo goes beyond answering questions. It makes procedures understandable in the real work context, supports employee onboarding, and preserves documented experience when experts leave.

  1. 01Onboarding guided by approved procedures
  2. 02Learning at the moment a question arises
  3. 03Knowledge transfer between experts and new hires

/ USE CASES

One horizontal platform.
Proof for each trade.

01 / AGRICULTURE

Understand manufacturer guidance

Find a use limitation, precaution, or method from authorized documents without replacing the label or a qualified person.

02 / MANUFACTURING

Apply the right procedure

Access design, assembly, or maintenance instructions and open the source used for the answer.

03 / DISTRIBUTION

Answer compatibility questions

Connect the customer’s question to approved technical sheets and catalogues to support a verifiable answer.

/ RESPONSIBLE AI

Confident in its sources.
Honest about its limits.

Refeo does not replace professional judgment, regulations, or mandatory training. It increases your team’s ability to find, understand, and apply approved knowledge.

/ REFEO PILOT

Try Refeo
with your documents.

Choose a document set and measurable use case to validate answer quality, source usefulness, and value for your teams.

  • Your approved documents
  • One measurable use case
  • Validation with your teams
REFEO DISCOVERY≈ 30 min

Prefer email? vincent.roy@optimizit.ca